Frequently Asked Questions

  • Yes — for any job over $1,000 we require a 30% deposit.

    What you need to know:

    • Deposit amount: 30% of the total invoice for jobs over $1,000.

    • Payment timing: Deposit is due at booking to reserve materials and scheduling.

    • Balance: Remaining 70% due upon completion, unless otherwise agreed in writing.

    • Custom projects: If a project requires special materials or long lead times, we may request additional milestone payments; we'll outline these before work begins.

    • Cancellations/changes: Deposits are applied to the final invoice. If you cancel after materials have been purchased or work has started, partial refunds may apply per the terms we provide.

    Ready to proceed? Tell us your project details and preferred start window, and we’ll provide a clear estimate and timeline.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.